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How do I cancel service?
- We reserve the right to cancel any account for violation of our Acceptable Use Policy.
- If you wish to discontinue service with TheMemoryLink, or do not wish to renew your domain name, it is your responsibility to contact us to cancel your account or domain name.
- Transferring a domain to a new hosting company does not constitute canceling an account with TheMemoryLink.
- All cancellation requests must be submitted by mail or email. You will need to indicate when you would like to cancel the account and if you are keeping the ownership of the domain name that we registered for you. If you do not indicate that you would like to keep the domain renewal, we will cancel all of TheMemoryLink services and let your domain name expire.
- Should you fail to adequately notify TheMemoryLink of your intent to cancel an account, and the account is automatically charged and renewed, we will only refund any annual charges placed on the account after the date the official notification was received.
- Any service cancelled within 30-days of the initial sign up will not be billed to you. This does not include the domain registration or any setup fees for additional services requested.
